Buyer Beware – Pacific Casual Gazebo from Kmart/Sears is a cheap piece of garbage.

in Entertaining nonsense and profound thought

Okay. I’m mad.

I bought a Gazebo from KMart to replace the one a friend gave me a few years ago that had finally worn out. This was to be my birthday and mother’s day present as both those are in the month of May. I brought it home and put it up. Even followed the instructions and used the tie downs and pegs.

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Less than a week later a mild breeze came up (The plastic table and chairs that would normally get overturned in a wind were both fine) and in less than five minutes turned the Gazebo into a crumpled pile of crumpled metal and torn canvas. On top of my car, no less. Luckily I was home. I was already heading out to make sure it was secure when it all went south, otherwise who knows where the thing would have landed.

I called KMart they said I had to contact the manufacturer, Pacific Casual.

I sent Pacific Casual an email and they said all refunds have to go through the retailer. They could replace the parts, but they won’t issue me a refund. PARTS?!! The thing is a mess. And if I replace it with the same thing what’s going to happen the next time the air moves? I’ll be pulling it out of the back 40.

I’m sorry. This Gazebo is a piece of JUNK. I want my birthday money back. I’m going to borrow my friend’s truck, throw the crumple mess in the back and drive it the 30 miles to the closest KMart. They’d better give me my money back or I’m going to camp in their parking lot.

Don’t mess with my Birthday.

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{ 5 comments… read them below or add one }

Tara May 6, 2013 at 10:00 am

I hope you got your money back. I just got a decent Gazebo at the Christmas Tree Shops. (I know there’s one in VT just don’t know how far away from you it is) It stakes down nicely, has mesh curtians and a bar shelf across one side. best of all it was $169.99. I don’t know how much you paid for the Kmart one, but you may want to check out CTS or OceanState Job lot, they sometimes have better quality at a much cheaper price.
Happy Birthday and Happy Mothers Day 🙂

Reply

Kate May 6, 2013 at 10:12 am

I did get my money back! Thanks, Tara. I’ll keep my eye out for a Gazebo next time I’m in Williston – that’s where the Christmas Tree Shop is in Vermont!

Reply

Mary Smith July 16, 2014 at 2:28 pm

Hi Tara, I know this is a strange request, but I have the same Gazebo also from CTS but lost the instructions. Would you be willing to share? Thanks a bunch!

Reply

Julie May 4, 2013 at 2:51 am

Good call, no one messes with Kewl Kate’s birthday!
(Happy Happy, on whatever day it is.)

Reply

Judy, Judy, Judy May 3, 2013 at 11:13 pm

Happy birthday and you go girl!

Reply

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